Complete Service Solutions - DSPabsolute

Let the experts manage your Technology and Applications environment

DSP provides the skills required to support a typical system stack including: E-business suite, bespoke Oracle or SQLserver

Many organisations are examining ways reducing the Total Cost of Operation (TCO) of technology and remove the resource headache's of managing Application specialists, DBAs, network engineers, hardware and operating systems administrators.

Organisations are also asking the question:
'Why have the fixed cost overhead of providing a technology platform, when your assets can be focused on projects that improve competitive position and profitability'?

There is an argument that says let the experts manage the technology and applications – they do it for a range of other clients so they can quickly and efficiently resolve any problem which may arise, with immediate expert advice. We call this service
DSPabsolute - it is our "One Stop" managed service for Ebusiness suite, Oracle and Microsoft.


DSP Managed Services solutions:
  • APPSdirect - The Applications functional support service 
  • DBAdirect - The database managed support service 
  • OSdirect - The Unix or NT system administration support service 
Easy payment arrangements - adds up to a one stop total managed solution delivering total cost of ownership

Total Cost of Ownership is a key issue in today's world of decreasing IT budgets. Managed Service solutions can help an organisation avoid the inherent costs and hassle of database and server administration and support, functional and business process support, ad-hoc development, patching, backups and disaster recovery. It can also ease the impact of upgrades and other mission critical projects.

APPSdirect, DBAdirect and OSdirect have been a big growth area for DSP. Clients soon realise the value in terms of cost savings, flexibility and quality of support. These services can and do stand alone, but we then combined them and added in a hosting solution to produce a solid support model that is both dependable and highly cost effective

What must a managed solution encompass?
Definite cost savings - Set an annual IT budget for the application, including daily support, and stick to it -
Our application DBA perform a range of functions including:
  • Database change management
  • Performance tuning
  • Expert application understanding and appreciation
  • Traditional Prodcution DBA skills and functions
  • Performance
  • Security
  • Day to day ease of operation
  • Easy access for organisations at all difined levels
The application consultant needs to focus on database design and the ongoing support and administration of the database for any specific applications.

The DSP application DBAs are experts at writing and debugging complex code and understands the best ways to incorporate database requests into interaction with application programs.
Not every organisation employs application DBAs and as applications are typically complex and specific to an organisations requirements and business processes, investment in time and resource can be costly. DSP can provide ad-hoc support and flexible consultancy as when required by clients requiring application consultancy or DBA skills.

Control mechanisms such Audit and Data separation allow organisations to completely capture all available audit statistics and prevent unauthorised access to view and change sensitive data. With technology and application management delivered by DSP at the required service levels, you can now be more than confident that your own organisation will be supported effectively.

There are also further added bonuses as typically Disaster Recovery and Security Management can be controlled at a level that reduces risk significantly. Organisation's are much better protected via a pro-active rather re-active service, which can be delivered by the service provider.

DSP has a range of services aimed at allowing organisations to reduce cost whilst maintaining or improving service. By budgeting a fixed amount on a monthly or yearly basis organisations can focus on core benefits and improvements rather than supporting core infrastructure.


For further information please contact DSP to discuss how we can support your Technology and Applications.


DSP Supports Oracle & Microsoft using GroundWork