Monitoring and Support of Microsoft Systems




System health monitoring is one of the critical components of any IT management strategy.

With Microsoft Managed Services, DSP assumes the burden for day-to-day service operations, freeing you to focus resources on more strategic initiatives Unfortunately monitoring events, system health, and system performance can be one of the most costly and time-consuming tasks assigned to support personnel. In today's heterogeneous IT environments—which typically is comprised of Windows along with Unix and Linux resources—operations and event monitoring is cumbersome. It is often performed with multiple tools, and through redundant tasks performed separately for each platform domain.

DSP has advised many clients for an ideal solution for operations management of Microsoft resources. We provide not only comprehensive monitoring and alerting, but also the ability to proactively address issues before they become problems. Through, IT administrators can ensure maximum availability and optimum performance of Microsoft resources.


DSP helps clients get:
  • Increased control over complex networked environments
  • Higher end-user satisfaction through single point of contact for all IT services
  • Continuous service improvement by applying proven best practices
  • Reduced cost through outsourcing’s efficiencies and economies of scale
  • Opportunity for strategic reinvestment of cost savings
  • Improved ability to make sound business decisions about the distributed IT environment
  • Ability to focus resources on key business initiatives
  • Improved service levels thanks to integrated, end-to-end processes owned by DSP
To monitor Microsoft infrastructure DSP uses Groundwork Opensource Systems & Network monitoring software. Groundwork is a resilient solution that is capable of monitoring our client’s operating systems, databases and business applications regardless of location.

For further information please contact DSP to discuss how we can help you manage your IT environments


 DSP is a registered Microsoft partner for both Software, Technology and Applications