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Systems Management & Monitoring
DSP monitors everything from individual hardware components to enforcing service levels demanded by the user community
By employing DSP as a managed service provider, you are ensuring that this focus on IT is a permanent priority within your business; that it is never compromised as other business priorities take precedence, and that through innovative thinking, IT continues to work for the business effectively meeting future, as well as current, business needs.
By recognising the impact of downtime or poor performance of critical systems, DSP has developed an Environment & Infrastructure Management portfolio to ensure that best practices, processes and procedures are in place and enforced. There is no room for no Single Points of Failure or bottlenecks and the required Service Levels are implemented and agreed between all parties involved in the delivery of the service. The service is then delivered to exceed these requirements.
DSP recognises the level of responsibility required to totally support the customer and provides a flexible and cost effective solution from its portfolio of services that deliver all or some of the following disciplines:
- DSP calls that DSPabsolute
In addition, DSP offer flexibility in the terms of engagement by offering Environment
Management as a full time, project based or remote service to suit the particular requirements of the supported environment. DSPcalls this flexible support model DSPtime.
DSP is experts in monitoring the IT infrastructure & network. DSP uses GroundWork Opensource because it is a resilient solution that is capable of monitoring our client’s operating systems, databases and business applications regardless of location.
DSP uses improved processes to achieve maximum benefit of your IT systems
It cannot be managed as an "add-on" to the business. To derive maximum benefit from that asset, IT must be run in a controlled fashion, underpinned by solid processes and procedures in order to deliver consistently measurable results and ultimately add value to the business in which it is employed. As a managed service provider, DSP necessarily runs IT in this way offering immediate benefit to its customers.
DSP offers a comprehensive support service gining you assurance and peace of mind for your entire technology stack. DSP ensures your business is managed by experts.
DSP believes that the decision to invest in the provision of a complete service demonstrates both capability and commitment, enabling organisations to grow revenues and reduce costs future, whilst maintaining and improving service.
For further information please contact DSP to discuss how we can help you manage your IT environments.
DSP Supports Oracle & Microsoft using GroundWork
By employing DSP as a managed service provider, you are ensuring that this focus on IT is a permanent priority within your business; that it is never compromised as other business priorities take precedence, and that through innovative thinking, IT continues to work for the business effectively meeting future, as well as current, business needs.
By recognising the impact of downtime or poor performance of critical systems, DSP has developed an Environment & Infrastructure Management portfolio to ensure that best practices, processes and procedures are in place and enforced. There is no room for no Single Points of Failure or bottlenecks and the required Service Levels are implemented and agreed between all parties involved in the delivery of the service. The service is then delivered to exceed these requirements.
DSP recognises the level of responsibility required to totally support the customer and provides a flexible and cost effective solution from its portfolio of services that deliver all or some of the following disciplines:
- APPSdirect - The Applications functional support service
- DBAdirect - The database managed support service
- OSdirect - The Unix or NT system administration support service
- DSP calls that DSPabsolute
In addition, DSP offer flexibility in the terms of engagement by offering Environment
Management as a full time, project based or remote service to suit the particular requirements of the supported environment. DSPcalls this flexible support model DSPtime.
DSP is experts in monitoring the IT infrastructure & network. DSP uses GroundWork Opensource because it is a resilient solution that is capable of monitoring our client’s operating systems, databases and business applications regardless of location.
DSP uses improved processes to achieve maximum benefit of your IT systems
It cannot be managed as an "add-on" to the business. To derive maximum benefit from that asset, IT must be run in a controlled fashion, underpinned by solid processes and procedures in order to deliver consistently measurable results and ultimately add value to the business in which it is employed. As a managed service provider, DSP necessarily runs IT in this way offering immediate benefit to its customers.
DSP offers a comprehensive support service gining you assurance and peace of mind for your entire technology stack. DSP ensures your business is managed by experts.
DSP believes that the decision to invest in the provision of a complete service demonstrates both capability and commitment, enabling organisations to grow revenues and reduce costs future, whilst maintaining and improving service.
For further information please contact DSP to discuss how we can help you manage your IT environments.
DSP Supports Oracle & Microsoft using GroundWork
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